Tuesday, May 28, 2013

Leading the Way: You may need to adjust your leadership style

Alex Taylor
Associate Director
University of Iowa
Tippie School of Management
I recently enjoyed a couple of great reads about leadership functions and styles that served as a catalyst for some introspection: What are the functions of a leader and how do they perform them?
In his book, “A Force for Change: How Leadership Differs from Management,” John Kotter lists three primary functions of a leader:

1 Strategy — A leader establishes direction by paying attention to the market — industry, customers and employees — then develops, plans and implements the mission, vision and strategies for the long term success of the organization.
2 Communications — A leader aligns people and resources by sharing and communicating the organizational plans and strategies so that employees, customers and partners understand, embrace and commit to these goals.
3 People management — A leader motivates and inspires by appealing to and tapping into emotional and rational values and needs of employees, customers and others to work toward shared goals and collaborative results.

So if these are the leadership functions, what are the styles?
John Hendry, author of “Between Enterprise and Ethics: Business and Management in a Bi-Moral Society,” identifies four leadership styles — authoritative, participative, empowering and servant — as they might pertain to Kotter’s functions of a leader.

Authoritative leaders cut through or eliminates red tape, process and politics to make definitive decisions. Their conviction and confidence can inspire others to follow and/or do as their told.

Authoritarian leaders sometimes convey a “my way or the highway mentality”, which can backfire when employees don’t believe their input matters or their voices are heard.

Participative leaders enable others to provide input, but remain the final decision-makers. By encouraging participation, these leaders gain good insight and ideas that enable them to validate and/or adjust their decisions accordingly.

This style can help build consensus to guide and align organizations. However, if input of others never gets incorporated, a participative leader risks losing the loyalty and support of employees whose ideas perceptively fall on deaf ears.

Empowering leaders facilitate and guide others to make decisions as talented subject matter experts. These leaders must check their egos at the door, trust the talents and experience of subordinates, accept some uncertainty, and be able to recognize and acknowledge the success of others.

To be effective, an empowering leader must set clear limits of authority, establish shared and measurable goals, and be able to restrain empowered employees from running amok.

With planning and management, an empowered environment can be very innovative and entrepreneurial. But left unchecked, it can spiral out of control and the inmates can take over the prison.

The servant leader often can be found in smaller organizations and not-for-profits, working side by side with others to provide direction.

When they lead by example, these leaders demonstrate they are not above doing the work expected of others. This style can garner the respect of others and can be inspirational.

However, there are some people who prefer authoritarian leadership and a servant leader might appear weak and/or ineffective.

Just as we periodically measure and adjust our organizational focus to accommodate changing economic, financial and political environments, I believe it’s equally important to measure and adjust our leadership styles to stay relevant and effective.

So, what functions do you lead, and how do you do it?

Monday, May 13, 2013

Booze, Sex, & Money


Dr. Anthony Paustian
Provost at DMACC West Campus

Booze, Sex, & Money
Three ways to focus and improve the quality of your work

By Dr. Anthony Paustian

If you’re like most people, odds are you’re swamped; so much to do and so little time to do it. We go through our days trying to balance ever-growing responsibilities, which, if done simultaneously, make us feel more productive. We call this “multitasking,” and people believe the better you are at it, the more effective and efficient you will be. We tend to view multitasking as a positive, frequently sought-after attribute. In fact, as many of you read this, you’re also responding to text messages, watching the news, eating lunch, reading the paper, and planning the rest of your day.

However, multitasking is a myth. Sure, you can chew gum while walking, listen to music while vacuuming, eat while reading, or fold laundry while talking on the phone. But these activities don’t require higher-order, problem-solving skills or much brainpower of any kind.

Psychologists have studied the concept of multitasking for a long time. What they found is the brain is unable to focus on more than one thing at a time. When people multitask, they are actually shifting their attention from one thing to another at fast speeds, and each time they switch their focus between tasks, their minds must reorient to cope with the new information.

According to Earl Miller, a professor of neuroscience at MIT, “People can’t multitask very well, and when people say they can, they’re deluding themselves . . . Switching from task to task, you think you’re actually paying attention to everything around you at the same time. But you’re actually not.”

There are several reasons for this, but one is that similar tasks have to compete to use the same parts of the brain. For example, talking on the telephone and writing an email are nearly impossible to do concurrently because of what’s called “interference” by neuroscientists.1 Both involve communication skills and contend for similar space in the brain.

Multitasking doesn’t make us more productive; in fact, the quality of our efforts suffers rather than if we focus on each task individually.

Another major downside to multitasking is the negative effect it has on our stress levels, as trying to balance a multitude of simultaneous activity makes us feel overwhelmed, drained, and anxious.2

Stop the Madness!

Although I don’t claim to be a model of efficiency (I get sucked into the false hope of multitasking with the best of them), I have learned how to effectively maximize my efforts and accomplish large tasks and projects. I have also realized time is finite, and we all have the same amount of it (24 hours per day / 7 days per week). In order to maximize my productivity, I adopted three strategies that greatly impacted not only the number of positive outcomes I can accomplish but also the quality of my work.

1. Set Aside Time

It’s human nature to deal with things as they come. Our days have a tendency to fill up on their own; as a result, we find ourselves constantly “putting out fires” (to use a common metaphor), becoming regularly distracted by the constant change in events.

Therefore, to do anything of quality and significance, proactively schedule time (even if it’s short amounts of it) when you will work on ONLY one task and nothing else. To write this piece, I had to schedule four hours on a Sunday afternoon when I would do NOTHING except write. I made sure I let the dog out, I took care of my physical needs, and I had a beverage by my side prior to working. I did nothing else during those four hours. I have employed this strategy for virtually every task of significance whether it was writing a book, designing a project, preparing a presentation, or creating a strategic plan. Not only was I able to accomplish each, but also I’m certain the quality of my work was much, much better because I was focused.

2. Find a Sweet Spot

I spend the bulk of my life in some unproductive locations. Whether it’s my office at work, my office at home, or home in general, these locations are ground zero for dealing with a constant stream of distractions. For me to be truly focused and productive during the time I set aside, I must work away from the normal, daily distractions at a secondary location where I feel creative and energized. For me, those places involve local restaurants and vacation spots. I wrote my entire doctoral dissertation at Applebee’s, my first book at Chili’s, and my most recent book, Beware the Purple People Eaters: A Personal Look at Leadership, at Subway (and most of the planning, outlining, and researching for that book was done poolside in Las Vegas). For whatever reason, these places allow me to focus, energize, and be creative. Find your place(s), and go there EVERY time you set aside time to focus (in fact, as I write this I’m sitting at Subway).

3. Go Off-Grid

Like an addict goes to rehab to cut off access to addictions, productivity needs to be cut off from distractions. Even if you set aside time and go to your sweet spot, it will be for not unless you unplug and disconnect. I’m convinced distractions will follow you if permitted. The phone will ring, text messages will appear, and emails will pop into your inbox, all of which are huge temptations screaming for your attention. And like most addicts, we are frequently unable to resist (did I mention booze, sex, and money?). Turn off your smartphone and disconnect your laptop from the Internet. Short of an emergency or crisis (which seldom happen), everything can wait.

These three simple actions have a huge positive effect not only on my productivity, but also on the quality of my work. They allow me to focus intently for scheduled blocks of time while putting my best efforts toward the desired task. Although they might be simple in concept, they aren’t always simple to do. They require discipline and, most of all, frequent practice. Start by creating a routine and setting aside small amounts of time. You might be shocked at what you can accomplish when highly focused for only 30 minutes a day.

For more information on this topic, see the upcoming fall issue of Celebrate! Innovation Magazine (www.dmacc.edu/ci/magazine2013/welcome.html) available early September.  For more on this and other topics, please visit www.adpaustian.com.

©2013 Anthony Paustian. Used with permission. All rights reserved.


1Hamilton, J. (2008, October 2). Think You’re Multitasking? Think Again. Retrieved May 9, 2013, from the NPR (National Public Radio) website: http://www.npr.org/templates/story/story.php?storyid=95256794 
2Multitasking: Can It Help You Get More Done? Retrieved May 9, 2013, from the Mind Tools website: http://www.mindtools.com/pages/article/newHTE_75.htm

Wednesday, May 1, 2013

West Des Moines Leadership Academy

Amy Seidelman
Vice-Chair, West Des Moines
Leadership Academy
I’ll start this post with a warning:

Readers, beware – my enthusiasm for the West Des Moines Leadership Academy might just jump off the page at you.

As a graduate of the inaugural 2009 class of the Academy and its current Vice-Chair, I am pleased to introduce our group to anyone who hasn’t had the opportunity to participate in the academy, hasn’t attended one of the many events that evolved from our Academy class projects, or doesn’t know someone who comes to work the 4th Friday of the month with a renewed sense of purpose in life and work (due to their attendance at class the day before, of course).

There are many great leadership organizations in the state and in cities around West Des Moines. As an alumni-driven group, the Board and Committees of the West Des Moines Leadership Academy strive to make our approach to improving leadership unique.

We touch on topics everyone can benefit from like team building, coaching, conflict management, and situational leadership, but we also focus on supporting individuals on their quest toward personal and professional development.  This year, that included a strategic approach to goal setting, tapping into creativity, and generating the “escape velocity” we need to make positive change in our lives.

We spend about a third of our time exposing the Academy class members to real community issues through experiential learning, simulations, and guest panelists. One of the most influential learning opportunities is the class project, which in the past has varied from focused youth-oriented mentoring work to more large-scale community events! If you’ve attended events like Putt Your Best Food Forward, the BoosterPak Bash, the Hy-Vee Stash Mob, or the 2012 Morsel Combat, you’ve attended a Leadership Academy sponsored or run event.

Taught by local leaders, this program was created to build leaders in the West Des Moines area and our surrounding communities. The program’s balance of leadership training, community experiences, and networking opportunities makes it one of a kind.

I’ve saved the best part for last – we are currently accepting applications for our 2013 -2014 class, which starts in September 2013 and ends with graduation in June 2014. We generally meet on the 4th Thursday of the month with the exception of some dates we move for holidays, orientation, and graduation.

What we look for in ideal WDMLA candidates:
·         a commitment and motivation to serve West Des Moines;
·         leadership in employment and/or volunteer organizations that translates to influence on important issues; and
·         the ability to honor the time commitment required by the program.

Please take a moment to check out our website. Scan the Alumni and Current Class pages for anyone you might know and can ask about the class. Look at next year’s class dates to see if they’ll work for you. Most importantly, visit the online application and review what you’ll need in order to submit yours soon.

Whether you ask your employer to sponsor this great learning experience or decide to “put yourself through” the WDMLA, you’ll find great value in the leadership lessons and connection to our community you’ll develop. If you are considering asking your employer to sponsor you, you can share these employer testimonials with them as well.

As a potential applicant, you’re on the verge of some serious networking and the start of some amazing friendships. I, for one, can’t wait to meet you!